Tell me when the error is yours, not mine

When a build fails, it is not always clear whether the problem is in what you typed or in something on our side.

So people rewrite the prompt. Then rewrite it again. And the whole time nothing they type can possibly help, because the fault was never in the prompt.

That has cost real money this week. One person spent 18 of their 20 generations on an error they could never have fixed. Another spent five. Several more tried seven or eight times each. Not one of them could have solved it, and nothing on screen told them to stop.

What this would do:

When we know a failure is on our side, say so plainly in the message.

Tell you to send it to us rather than try again.

Tell you not to spend anything more on it.

Never charge a generation for a failure we caused.

Suggested by a customer, in his own words: "something like this error is on our side, copy and paste and send it to us, that way the user will know and won't be burning credits".

He is right.